Run-Around

Have you ever had a problem
With insurance or a bill?
Well, if it hasn’t happened yet,
I guarantee it will.

And once something’s the matter,
You’ll be drowning in red tape.
I’m not exaggerating,
And you’ll never quite escape.

You try to reach a human,
But first get put on hold.
The music they assault you with
Won’t leave you rock and rolled.

The minutes tick by endlessly,
But soon comes quite a gem:
A prerecorded voice says that
You mean so much to them.

They really want to help you,
So continue, please, to wait;
You have no choice but your frustration
Starts to escalate.

You finally get a person
Who’s alive and not a myth.
You ask her name and naturally
She says it is “Miss Smith.”

You tell her your sad story
And you can’t contain a yelp
When she announces that no way
Will she be any help.

She’ll get her supervisor
If you don’t object to waiting;
Your anger and anxiety
Continue percolating.

The supervisor hears you out,
But nothing she can do;
She gives you one more number,
Then it’s time for toodle-oo.

Eventually, hours pass;
Your answer might be found.
Your day is shot, but stay on guard
For your next run-around.