At the Apple Store

I couldn’t keep on putting off

An update to my phone;

With apps no longer working,

I was in a retro zone.

 

But when I tried to update

I was rapidly deterred,

For the message I kept getting was

“An error has occurred.”

 

So I made a quick appointment

At the nearest Apple store –

Walking distance, early morning,

Not a real unpleasant chore.

 

Though they didn’t see my name

(Despite my confirmation text),

Since the store was very empty,

I became a happy “Next!”

 

The technician was delightful –

She compared me to her gran,

Who, like me, of any changes

To her phone was not a fan.

 

Up to this point I was smiling

‘Til the update was complete,

Then things fell apart and suddenly

I had to face defeat.

 

For my cellular went haywire

And my phone could only work

Within distance of a WiFi,

Not a universal perk.

 

Which is when they sent in Edward,

Who was helpful, patient, kind

And prevented me from losing

What’s remaining of my mind.

 

Still, of course, I had to upgrade,

Purchasing a brand-new phone

Which, to me, is overwhelming

(Though I’m sure I’m not alone).

 

I won’t bore you with the details,

But I left the store at last,

As I struggle with the future,

Me – a creature of the past.